Products & Services

We have built Optimal Hearing around the needs of our customers, and we believe that every hearing journey is unique. That's why we utilise the latest techniques and technologies to take our range of services and solutions to the next level, tailored to your specific needs and lifestyle. With deep attention to detail, we're committed to providing a service and hearing solutions that benefits you and are truly bespoke for your unique needs.

Assessment & Services

  • A proactive and routine check to make sure your ears and hearing are healthy and working well, or advise on next steps as needed. 

    £25 (Free to over 60’s) / Allow 30 minutes.

  • Diagnostic hearing test and written report. Ideal for those in regular noise needing to monitor their hearing, or who have been referred for a hearing test by another medical professional.

    £50 / Allow 60 minutes.

  • A meticulous, interactive and holistic multi-point hearing consultation, including extended diagnostic audiometry, clinical tests and live assessment in our immersive assessment suite. The goal is to explore and understand your prescription and hearing situation to a fine level and discover how we can ensure you will hear as well as possible and enjoy using your bespoke hearing solution as much as you possibly can.

    £75 (Included with a hearing solution) / Allow 1.5 to 2hrs.

    Includes as appropriate:

    • Medical History

    • Holistic needs and goal setting

    • Otoscopic examination

    • Video otoscopy

    • Tympanometry

    • Free field tone

    • Air conduction audiometry

    • Bone conduction audiometry

    • Masking (as required)

    • Loudness Levels

    • QuickSiN and/or Audible Contrast Testing

    • Speech audiometry and/or Phoneme perception test

    • Live immersive assessment

    • Full test report (if required)

    • Advice and discussion about hearing aids and solutions

  • Trained in a variety of wax removal techniques and using state of the art equipment, our registered hearing care specialist will assess your wax and employ the most comfortable and effective methods to relieve your blockage. Typically booked a week in advance, our team will guide you on preparation to soften your wax prior to your appointment.

    £70 / Allow 45 minutes.

    Includes:

    • Medical history

    • Otoscopic examination

    • Video otoscopy (before and after imaging)

    • Microsuction, irrigation and instrumentation

    • Hearing function check  

  • A proactive step to help prevent your ears from spoiling your holiday or travel plans. Our experts will run through a series of checks to give your ears the once over and help ensure you are ready for your adventures. Please book a minimum of 4 weeks in advance of travelling.

    £45 / Allow 40 minutes.

    Includes:

    • Medical history

    • Otoscopic examination

    • Video otoscopy

    • Tympanometry

    • Hearing function check

  • A deep clean, check and service of your hearing aids at our onsite service lab utilising specialist servicing equipment. Hearing instruments will only perform as intended when correctly maintained, which goes beyond simply changing tubing and filters. A spa treatment for all types of hearing instruments, enjoy a drink whilst you watch our technician treat your hearing aids to our 11 point check. No appointment needed, includes consumable parts.

    £30 for 2 / £20 for 1.  

  • To repair a more seriously damaged or broken hearing aid we work with the best hearing technology labs to fix the widest range of hearing aids possible. 

    Starts at £99 depending on type and requirement.

  • You have a private hearing solution already and want to optimise its performance. This service includes full Optimal Hearing assessment, onsite service and multi-point objective and subjective fitting and programming to deliver the best performance and experience from what you already have. Includes refitting appointment, two follow up appointments, full tuition and instruction to you and anybody attending appointments. Call to discuss how we can help, your hearing aid type and requirements.

Hearing Solutions and fitting options

Optimal
Core
£2,295

Affordable hearing aids
with reliable performance
and strong essential
features. Enjoy clear
sound and comfortable fit.

Optimal
Select
£2,795

Mid-range hearing aids
with strong performance
and customisable options.
Benefit from advanced
features and reliable
sound quality.

Optimal
Supreme
£3,495

Premium hearing aids
with advanced features
and wireless capabilities.
Experience superior sound processing and
personalised settings.

Optimal
Elite
£4,395

Our most advanced
hearing aids, offering
premium features and
wireless connectivity.
Enjoy exceptional
sound quality and
customisation options.

Optimal
Ultimate
£5,495

Our most advanced
hearing aids with
the additional of a premium wireless accessory,
Ultimate ear care,
onsite servicing and
consumables included.

Packages prices are for two hearing aids. Interest free payment plans available.

Our Options Include:

Optimal Hearing Assessment: A meticulous, interactive and holistic multi-point hearing consultation to give a more thorough understanding of your hearing needs for improved hearing outcomes.

Hearing Aid Optimisation: We support you through initial setup, tuition and acclimatisation. Our programming builds on our detailed assessment and utilises objective and subjective fitting protocols, including real ear measurements. With a fitting journey adapted for you, we take the time to fit your solution to our standards.

Expansive Range: As an independent clinic, we source and utilise premium hearing aids from a vast range of leading technologies, types and styles. From easy to use and fully automatic to customer adjustable with rechargeable, AI and connectivity options to best suit your needs. A charger is included when we choose a rechargeable option.

Lifetime Aftercare: Enjoy ongoing support, reassessment and reprogramming as required, with a 6 monthly routine aftercare appointment and a hearing test at least every two years. We will always advise you to keep you hearing as well as possible.

Warranty 5 Years: Enjoy peace of mind with our comprehensive warranties on all our hearing aids.

Lifetime Servicing: Keep your hearing aids in optimal condition with specialist onsite servicing included on all options when you attend your regular aftercare appointments.

60 day return or exchange: We aim to get it right first time, but for complete flexibility should we need to change, or return a hearing solutions for a full refund.

Ear Health: A comprehensive service of unlimited Wax Removal and Travellers Checks are included on our flagship service package, so if you have frequent needs you know your ear health is covered.

Protect your hearing with our extensive range, designed for various specific needs. From swim or sleep plugs to noise protection or specialised solutions for specific activities, we offer a range of advanced options to suit your requirements and safeguard your hearing.

Hearing Protection: